Returns & Exchanges + Shipping Notes

RETURNS & EXCHANGES

PRODUCT CONDITION Real Cheap Sports sells only brand new product.  Not “like new,’ actually “new.”  We do not sell used product, or seconds. All Patagonia clothing sold at Real Cheap Sports are closeouts from last season’s overruns.

RETURNS  Returns can be made by USPS, UPS, FedEx, or in person.  We come from a place of fairness to us and to our customers.  If the customer does not like, or want, the item they ordered, we will provide an exchange or refund. However, we do not issue return labels.  Customers are responsible for shipping their order back to us with a note describing their desire for a refund, or exchange. Please include the packing slip, with a phone number so we can call you to complete the return. You will be asked over the phone to give the credit card number used for the original purchase.  (Note that climbing gear is the one exception.  We will not take back climbing gear.) And, to return, or exchange, an item, it must not be washed, worn, or damaged.

If the return is due to a shipping error on our part please contact us through email before sending the product back to us.. customerservice@realcheapsports.com

REAL CHEAP SPORTS

ATTN. RETURNS

36 WEST SANTA CLARA STREET

VENTURA, CA 93001

 

SHIPPING NOTES

SHIPPING ADDRESS: We do not ship to P.O. Boxes. We use UPS to ship, and UPS does not deliver to a P.O. Box.  

INTERNATIONAL Shipping addresses must be to a residence in the U.S.. We do not ship internationally. We will not ship to a warehouse.  

ALASKA/HAWAII Alaska and Hawaii require 2-day air fees, so do not offer free shipping to those states.

FUEL We do sell fuel, but do not ship it. If you are flying to California for a camping trip in the area, stop by our shop to purchase fuel for your camping stove.  We carry three sizes of IsoPro fuel canisters. Our store is about 4 miles from Ventura Harbor (10 minute drive) if you are going to Channel Islands National Park.